Helping You Prepare

At KM2, we specialise in recovering written-off debts, where traditional collection methods have failed. The debts your organization has written off in recent years are not necessarily valueless. Analytics and specialised collections techniques developed by KM2 can unlock massive value from these populations – in terms of cash returns as well as data feedback.

Jackdaw™ Analytics brings a unique perspective to First-Party Fraud prevention and remedy. By examining the behaviour of non-performing loans from account on-boarding through to final write-down we can help your organisation better define First-Party Fraud, improve account opening checks and dunning cycle management.

Handling Complaints

Our innovative, non-confrontational strategy allows us and our partners to operate in a manner such that complaints are minimised by default. To date, KM2’s activities have resulted in no upheld complaints.

In the event of a complaint, KM2 is prepared to handle it in a professional and consistent manner. Any complaints will be reported to a Compliance Specialist, and properly documented in its entirety as to be avoided in the future. Once resolved, corrective actions will be implemented as soon as possible.

First-Party Fraud Revolutionaries

It is our goal to do have a positive impact on financial institutions, using our expertise to transform the way businesses approach First-Party Fraud, and how to target written-off debts.

Our Jackdaw™ Analytics, developed and refined over many years from the experiences our team brings to collections problems, will enable you to identify which debtors have resurfaced and re-established themselves financially and which remain uncollectable. It will help you weed out the fraudsters from the financially challenged, and the repeat offenders from the opportunistic First-Party Fraudster.

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